marinemax.reviews

← All locations

MarineMax Kent Island

4.215 reviewsGrasonville, MD

448 Kent Narrow Way N, Grasonville, MD 21638

Summary by Boatwork

Based on 15 Google reviews

Customer reviews are split between strong praise for sales and service staff responsiveness and a significant complaint about persistent boat defects and deterioration months after purchase.

What customers praise

  • Sales reps walk customers through boat details methodically

    he took his time walking me through multiple boats and was incredibly patient throughout the entire process

  • Staff provides ongoing support after purchase

    continues to help us when we have questions

  • Service team deploys technicians to customer homes

    sent techs to my house to address a couple issues I had with boat after bringing it home

Recurring concerns

  • Quality control issues persist months after delivery

    We've lost moldings, panels, power, and now almost an entire Bench seat from the cabin as of this evening . An American 🇺🇸 flag and the

Themes extracted by Boatwork from the public Google review corpus for this location. Quotes are short verbatim fragments grounded in real reviews. Refreshed daily.

  • ★★★★★Diana Kober · 2026-01-21T18:24:23Z

    Towards the end of Summer ’25, I was recommended to speak with Chris Whitman at MarineMax. Chris was fantastic—he took his time walking me

  • ☆☆☆☆Jess F · 2025-07-26T23:58:44Z

    Please contact my husband to right the ship! We have literally had nothing but issues since our purchase in March. We’ve lost moldings

  • ★★★★★Thaddeus Fox · 2024-08-28T21:15:40Z

    I had a great experience buying a boat through the brokerage service here with Tom Milton and Mitch Scharf. As a first time boater, they

  • ★★★★★Greg Strauch · 2024-11-20T21:50:12Z

    I had a great experience buying and picking up my Scout 240 XSF from MarineMax. Everyone there is friendly and helpful. They always answer

  • ★★★★★Tom Baldwin · 2021-09-20T13:54:45Z

    My wife and I recently purchased a Sea Ray from Marine Max Kent Island and couldn't we happier with the level of service provided. Perry

  • ★★★★★Frank Fluharty · 2025-05-26T14:53:01Z

    Second parts buying experience at Marine Max and first at this location. Sara is the best! She is knowledgeable and very helpful! Terrific

  • ★★★★★David Price · 2022-08-01T17:34:29Z

    Perry has been an awesome salesman! He helped us from the beginning through the sale and continues to help us when we have questions

  • ★★★★★Steve Goldenberg · 2021-07-16T15:58:37Z

    We purchased our first boat from MarineMax in Kent Island and the process was excellent. We worked with Perry Avery and he was an expert at

Short excerpts shown with attribution. Full reviews live on Google Maps — read all reviews for MarineMax Kent Island

The full comparison

Considering MarineMax in Grasonville?

See how this MarineMax compares against the other dealers serving MD — full editorial guide on Boatwork.