Summary by Boatwork
Based on 88 Google reviews
MarineMax Stuart receives praise from buyers for attentive sales staff and follow-through on financing promises, but encounters criticism over past rigging quality and inconsistent service department engagement.
What customers praise
Sales reps maintain long-term relationships across multiple
“Over the past few years, Bryan has helped me with the purchase of two boats, and each time his professionalism, dedication, and customer”
Staff follow through on promised delivery timelines after
“July 16 got back from trip and my registration sticker/documents had arrived as promised last week. Brad and Sandy came through with all”
Delivery staff provide detailed feature walkthroughs before
“Brandon gave me detailed explanations on all the features of the boat before taking delivery. He also gave me some great boating tips.”
Recurring concerns
Rigging work uses non-corrosion-resistant fasteners in
“They used a non-stainless screw on one side and a stainless on the other! The screws used to put these on were some sort of copper alloy”
Service department declines older boats and fails to follow
“I was told my boat is too old for them to work on it. When I mentioned I may be looking for another, all of a sudden they would call me”
Themes extracted by Boatwork from the public Google review corpus for this location. Quotes are short verbatim fragments grounded in real reviews. Refreshed daily.